The State of CS
After AI.
Senior support and CX leaders in Chennai, figuring out together what the role looks like after AI. Hosted by SupportWire.
The Wire — Chennai
A private dinner and working session for senior CS and CX leaders navigating AI-first support.
About
Built for the people redefining support
The Wire is a private community for CS and CX leaders in Chennai — people who are navigating AI-first support, building teams, and figuring out what great customer experience looks like in 2026.
We meet, share playbooks, refer each other for roles, and keep a tight directory of who's in the room.
Opportunities
Open roles
Senior Customer Success Manager
Own a portfolio of 50+ mid-market accounts. Drive adoption, renewal, and…
Customer Experience Lead
Define and execute CX strategy across 3 product lines. Manage a team of …
Support Operations Analyst
Build dashboards, automate workflows, and improve ticket deflection acro…
Be in the room
where it happens.
Playbooks, peer discussions, and event access — exclusively in The Wire WhatsApp community.